This privacy policy applies to you if you provide your personal information to accountancy.clearstartaccountants.co.uk. This policy remains applicable even if you decide not to proceed with any service we offer.
Clear Start Accountants, the information you provide on this site will be used solely within the company. This privacy policy outlines how we will use your personal data to deliver our accountancy services to you.
We will require your full name, address, contact number, and email address to keep you updated about your accountancy services.
We may request details such as your date of birth, gender, previous names, employment details, business information, and any assets you hold. These details help us understand your circumstances and provide tailored accountancy services.
We may ask for details about your business, including its financial status, tax liabilities, payroll information, and other relevant data to help us provide the appropriate services.
In certain cases, we may need to collect special personal data from you, such as health-related or other sensitive information. We will only request this information when necessary to assist you and will always obtain your explicit consent beforehand.
If your circumstances or personal/business details change, we request that you update us promptly so we can continue to provide accurate services.
We collect data based on how you choose to communicate with us, including online forms, telephone, email, or other communication methods. Calls may be recorded for training and security purposes, and our compliance team may review them to ensure quality service.
Your personal data may be shared with relevant parties necessary for delivering accountancy services, including but not limited to:
We may also share your information where legally required, such as to comply with regulatory obligations, assist law enforcement agencies, or ensure the safety and security of individuals.
We use third-party software to manage and process your data, such as:
When partnering with other organizations to provide additional services, we ensure they comply with data protection laws. Once your data is shared with a partner, they become the data controller for your information, and their privacy policy will apply.
If you become a client of Clear Start Accountants, we will retain your personal data for 6 years following the end of our services. If you choose not to proceed with our services, your information will typically be deleted after 12 months unless you request its removal sooner.
You have several rights regarding your personal data, including:
If you have any concerns about how we process your personal data, please contact us first. If you are dissatisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO). Our registration number is ZA564017. Visit the ICO website at https://ico.org.uk/.
If you have any questions about how we use your personal information, you can contact us at:
Data Protection Officer